Shipping Policy

At ORVIINA, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• Orders are typically processed within 1–2 business days after payment is confirmed.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Options

Standard Shipping

• Estimated delivery time: 10–25 business days
• This is our most economical shipping option and is available for most destinations.

Fast Shipping

• Estimated delivery time: 3–10 business days
• If you need your order sooner, you can select Express Shipping at checkout for faster delivery.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking information (when available), allowing you to monitor your shipment.

Delivery Delays

While we work hard to meet the estimated delivery times, delays may occasionally occur due to customs clearance, weather conditions, carrier delays, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. ORVIINA is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible at [orviina@contact.com]. We will work with the shipping carrier to help resolve the issue.